1-Year Replacement Warranty!
If for some reason your product stops working within the
first year of ownership, for reasons other than physical damage, simply
contact us to arrange for an RMA# to
receive a replacement. In order to receive a replacement we require that
the customer returns the product and we will pay to have the item reshipped.
30-Day Money Back Guarantee!
If you are not 100% satisfied with your product within the
first 30-days please contact us for an
RMA# to return your item. Please note that S&H fees are not refundable.
Please note all returns must include an RMA# (Return
Merchandise Authorization Number) to be returned. Failure to include
an RMA# issued by us may result in your return not being processed correctly,
or in a timely manner.
All products returned for a credit or refund that are
not defective must be returned in brand new condition and must include
the undamaged original manufacture packing for a full refund. Otherwise
an additional 15% restock fee may be applied.
Shipping & Handling fees are not refundable.
In order to receive a refund we require that the customer returns
the product according to our RMA directions before the refund is issued.
Free shipping - Non-defective products that were
initially shipped to you using our free shipping option, and are being returned for a
credit or refund, will be subject to a restocking fee, in order to recover initial shipping & handling